Resident Digital Our blog

Posted byNeil Kleiner
18 November 2007 @ 6am

About Resident

What we do

We are a small team of experts, who have a passion for exciting and high-quality digital experiences. We have all worked in web agencies and for clients of web agencies, so we know what it’s like for both sides.

Helping you get the most out of your digital presence

Our team has worked on dozens of websites, from blue chip corporates like The London Stock Exchange and Lloyd’s of London to startups like TuneTribe.com and everything in between.

We have people from different disciplines, including strong technical skills, but we don’t implement sites ourselves. We help people work out what they should do online and then help them do it, either internally or by engaging an agency. We can help you find good technical or creative staff - something that’s very difficult to do. We know how to do it because we’ve done it for ourselves.

We have a wealth of contacts in the online sector, and we can put those at your disposal. We know people who are prominent in the open source software movement, in publishing, in the music industry and more.

Over the years we have helped shape the thinking of The Daily Telegraph, Virgin Digital, The Conservative Party and Edexcel. We’ve also worked closely with charities like RNID, DogsTrust and THT. In each of these cases we’ve helped them to work out what they need to do, and how they can get the maximum benefit for their budget. We’ve also helped Europe’s largest newspaper publisher embrace blogging, video and next generation mobile technologies

We are among the few who have actually specified and implemented social networks successfully. We have built and managed more blogs than we care to remember.

We can help you to.

Helping you find and engage an agency

We believe that you’ll get the best out of a web agency only if you know how to engage them properly. We can help you choose and engage with the right agency.

We do this by helping you write the right kind of document that will elicit the best response from them. We help you assess the responses you get to your document, and we help you make a shortlist of agencies that you should ask to present to you.

In the agency world, a client win is a big deal, and there’s often a honeymoon period in which they pay you a lot of attention. This is the most important time in your relationship, and we can help you manage it to your maximum advantage. We can help you prepare your requirements to make sure that the time you spend with agency staff is as productive as possible.

We can demystify the jargon and help you to understand what’s happening on the web now and in the future. We’ve been writing blogs for years, and have done research and development for some amazing community sites.

We’ve been part of some of the most exciting community-based web sites of the last few years, from DoggySnaps.com to My Telegraph, from Virgin Digital to Handbag.com. We’ve dealt with companies of all shapes and sizes, and we’ve worked with a vast array of technologies and partners.

We are extremely flexible in terms of how we can work with you. We can move our team into your offices so that we can work as closely with your stake-holders as possible. We can essentially work as an extension of you existing team, providing advice and education as well as award winning strategic thought.


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